Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.
The National Commission condemned the builder for creating third-party rights during litigation, thereby depriving the buyer of a permanent roof over his head, points out Jehangir B Gai.
Top golfer Gaganjeet Bhullar lodged a complaint against Emirates Airlines for delaying his bags, which he said affected his game. Jehangir Gai tells us what happened next.
The National Commission noted that if the policyholder wanted reinstatement, he should have made a written request and should have also cleared the premium till that date, but no such request had been made.
National Commission concluded that false and baseless allegations had been made in the complaint to claim a highly exaggerated and atrocious amount of compensation.
During a sale, many store windows invite the shopper with impossible-to-miss visuals announcing '50% Discount'. Only upon entering does the shopper realises that the one rack which fulfils this promise sells items she'd never purchase.
Without proper files, approaching the court isn't quite helpful.
The State Commission concluded the insurer could not take advantage of a typographical error on the bank's part to repudiate a legitimate claim, points out Jehangir B Gai.
The Commission concluded that the bank officials had evidently been negligent in failing to compare the signature prior to making payment, notes Jehangir B Gai.
The National Commission held that any individual possessing a bearer instrument is legally entitled to encash it, and the bank is bound to honour such an instrument when it is presented for payment.
Otherwise, EPFO can freeze your account. But seek detailed calculation to verify the numbers
You may claim damages for alternative accommodation and interest on the payment made.
If the product is genuine, denial is violation of consumer laws.
At times, banks violate all banking norms, resulting in a customer's accounts wiped clean through illegal ATM withdrawals.
Goods and services provided without any consideration are out of ambit of Consumer Protection Act; investors, too, cannot approach a forum. Tinesh Bhasin reports
The most difficult case for the consumer is when your card is cloned and used online.
The law does not permit a builder to handover possession under any situation, not even for 'fitout' unless the building completion certificate is obtained, points out Jehangir B Gai.
Sukhwinder Kaur doggedly pursued her case against Bharti Axa Life Insurance in the consumer courts.
Treatment of duodenal ulcer perforation was covered under the policy. The insurance claim ought to have been paid, yet it was rejected.
The National Commission ruled that a person must opt for a policy and submit the proposal form after acquainting himself with the terms and scope of coverage to determine where it would be suitable and adequate.
Thomas Ninad's bank account was defrauded of Rs 14 lakh under mysterious circumstances.
Merely stating that parking was 'at owner's risk' would not absolve the hotel of its liability.
Loan rates will change at the next reset, while deposit rates will continue till maturity.
Overbooking by an airline cannot be done ignoring the sense of duty or liability towards passengers with confirmed tickets, the national commission ruled.
'Some cases do not get a single hearing for 6 to 8 months, while some have been pending for as long as 8 years.'
Consumer activist Jehangir B Gai explains a RBI circular that says the customer is not liable for unauthorised transactions that occur due to contributory fraud, negligence, or deficiency on the bank's part.
Consumer activist Jehangir B Gai explains an important new ruling by the National Commission.
The Kerala consumer commission recently concluded in a medical complaint that while negligence had necessitated a second surgery, as there was no evidence to show that it was the cause of disability, it reduced the original compensation ordered, points out consumer activist Jehangir B Gai.
Health insurance has almost 23 per cent market share in the general insurance space.
You can save Rs 35,000-Rs 50,000 in lawyer's fee at a district forum and several lakhs at the National Consumer Disputes Redressal Commission.
How a chartered accountant won the battle against his company of interest on his PF dues
John Aranha got an order from Central Mumbai District Consumer Forum that made Croma pay him Rs 26,300 for a fridge he had bought but was never delivered to him, says consumer activist Jehangir B Gai
In this interesting case filed by the petitioner against the Taj Hotels, the National Commission gave an equally interesting judgment.
LIC contested the insurance claim. Consumer activist Jehangir B Gai tells you how this claim was won.
The National Commission indicted LIC for working in cahoots with doctors for baseless certificates to repudiate claims and held this to be an unfair practice.
A consumer wins a case against a financial company for selling him a car online, but not transferring the ownership in his name.
This issue was recently decided by the South Mumbai Forum.
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